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ReferenceWhatsApp

WhatsApp

Approved templates. Re-engages outside the 24h window.

POST/api/v1/conversations/{id}/whatsapp/templates

can_reply false on WhatsApp means the 24h window closed — send an approved template. Listed templates are APPROVED only. Conversation path re-engages a thread. Contact path starts or reopens.

HTTPPathScope
GET/api/v1/channelsrest.conversations.read
GET/api/v1/channels/{id}/whatsapp/templatesrest.conversations.read
POST/api/v1/conversations/{id}/whatsapp/templatesrest.conversations.write
POST/api/v1/contacts/{id}/whatsapp/templatesrest.conversations.write
GET/api/v1/whatsapp/campaignsrest.conversations.read
POST/api/v1/whatsapp/campaignsrest.conversations.write
GET/api/v1/whatsapp/campaigns/{id}rest.conversations.read
PATCH/api/v1/whatsapp/campaigns/{id}rest.conversations.write
POST/api/v1/whatsapp/campaigns/{id}/confirmrest.conversations.write
GET/api/v1/whatsapp/campaigns/{id}/recipientsrest.conversations.read
GET/api/v1/whatsapp/campaigns/{id}/performancerest.conversations.read

Body

FieldTypeNotes
channel_idUUIDWhatsApp channel.
template_idUUIDAPPROVED templates only.
variables.bodystring[]Mismatch is 400.